Frequently Asked Questions

Technical Questions

What technologies do you primarily work with for web development?

Our core stack includes React, Node.js, Next.js, and modern CSS frameworks, but we adapt to each project's specific requirements. We stay current with industry standards and can work with Angular, Vue.js, Python/Django, PHP/Laravel, and other technologies as needed.

Do you work with headless CMS solutions?

Yes, we specialize in headless architectures using Contentful, Strapi, Sanity, and Prismic for content-heavy sites. We can integrate these with any frontend framework to create flexible, high-performance websites.

How do you ensure website security?

We implement multiple security layers including HTTPS, regular security audits, automated updates (for WordPress), Web Application Firewalls, and follow OWASP security best practices. All projects include security hardening as part of our standard development process.

What's your approach to responsive design?

We design mobile-first using CSS Grid/Flexbox with thorough testing across all device breakpoints. Our process includes:

  • Mobile-first CSS architecture
  • Responsive image optimization
  • Touch-friendly interfaces
  • Cross-browser testing
  • Performance budgeting
Do you provide ongoing maintenance after launch?

Yes, we offer tiered maintenance plans:

  • Basic: Security updates and backups ($99/month)
  • Standard: Basic + content updates (5 hours/month, $299/month)
  • Premium: Standard + performance optimization (10 hours/month, $599/month)

Project Questions

What's your typical project timeline?

Timelines vary based on project complexity:

  • Basic websites: 4-6 weeks
  • E-commerce sites: 8-12 weeks
  • Custom web applications: 3-6 months
  • Enterprise solutions: 6+ months

We provide detailed timelines after our initial discovery phase.

How do you handle project communication?

We maintain transparent communication through:

  • Weekly progress reports via email
  • Slack/Teams channel for quick questions
  • Scheduled milestone meetings (bi-weekly or weekly)
  • Project management dashboard with real-time updates
What project management tools do you use?

Our tool stack includes:

  • Jira for development tracking
  • Figma for design collaboration
  • Trello for client-facing timelines
  • GitLab for version control
  • Harvest for time tracking
Can we make changes during development?

Our process accommodates changes through:

  • Minor tweaks: Included during development sprints
  • Significant changes: Require change orders with adjusted timelines/costs
  • Post-launch changes: Handled through maintenance plans

We never charge for changes without prior approval.

Do you provide design mockups before development?

Yes, our design process includes:

  1. Wireframes (low-fidelity layouts)
  2. High-fidelity Figma prototypes
  3. Interactive click-through demos
  4. Design system documentation

All designs require client approval before development begins.

E-commerce Questions

Which e-commerce platforms do you specialize in?

We have extensive experience with:

  • Shopify Plus for enterprise stores
  • WooCommerce for WordPress sites
  • Custom solutions with Snipcart or Commerce.js
  • Headless commerce integrating with BigCommerce/CommerceTools
How do you optimize checkout conversion?

Our conversion optimization strategies include:

  • 1-page checkout process
  • Guest checkout option
  • Multiple payment methods (PayPal, etc.)
  • Auto-fill address tools
  • Exit-intent popups
  • A/B testing different flows
Do you integrate with inventory management systems?

Yes, we regularly integrate with:

  • TradeGecko
  • Cin7
  • Zoho Inventory
  • QuickBooks Commerce
  • Custom ERP systems via API
What's your approach to PCI compliance?

We ensure compliance through:

  • Tokenized payments via Stripe/PayPal
  • Never storing raw payment data
  • Regular security audits
  • SSL encryption everywhere
  • Using PCI-DSS certified payment processors